Backward FAQ:After Sale Service!

After Sale Service
 After Sale Service is a components of our products,we always trying to make the goods more suitable for applications of buyers!
 We have been providing our customers a proper service for the products supplied and always ready to settle problems with products related.

 1.Satisfaction Guarantee:

 Quality of service also shares the intellectual property rights of us as a manufacture supplier.

 All our products are tested and garuantee its quality in its normal valid effective period.

 All goods we send make sure arrange packing as standard and strong as possible,with correct kinds,specifications,unit and normally got recheck and identifications before shipping.

 We sincerly hope our products arrives in fine conditions,easy to store and applicable for our costomer users,gratifications are the best return for us from our buyers.

 2.Standard Customer Support:

 Delivery:Timely and notify update via email or fax.Service is the prompt delivery of the product.Timely Support for orders tracking,rash,variable conditions.

 After Sale Service:Arrive conditions investigation,we deal with customer complaint with reasonable details in 1 to 3 days.We use service manual modified to meet customer's needs.

 Customer Complaint:customer are responsible of complainting to us with a declaration in detailed descriptive reasons which brings unsatisfying sensations.

 3.Exceptions and Controversy:

 We can not handle complaint without details.For controversy,although its not an easy problem for both of us,will discuss until we got some consensus of the standard for quality and quantity problems,and other related.

 We always hold intensity to help our customer friends,but for some applications of final product are out of our knowing scope as a material manufacture,for these cases we can make our advice which already sure,but that does not means our advice can be always right,customers are totally responsible themselves for a user side decision making for the technology or method they are ready to deal with these materials.