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 MDidea Extracts ProfessionalDaily Cartoon  Enjoy Daily Cartoons: Web Statistics
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 Your health and satisfaction with our site and cooperation are of equal importance to us! Customer Care Center help answer your questions about the products and services we carry and provide.
We are looking forward to helping You!
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TelFax: 5064832 |
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| Monday-Thursday |
9:00 |
am-5:00pm |
| Friday |
9:00 |
am-4:00pm |
| Saturday |
9:00 |
am-10:30am |
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Response |
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Please include serious inquiry with contact information details so we response to you with responsibility accordingly. Allow up to 4 Hours to 1 days. |
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Email |
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We promise a 4~6-processing-hour response time (Monday through Saturday) on email requests. |
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 Ordering Support
 1.Ordering Online:
 Ordering is designed to be safe, easy, and even a little fun. For advice on browsing our site to find products you'll love, we've put together some Online Shopping Tips to guide you. Once you've found what you're looking for, here's how our online ordering process works:
When you have added a product to your shopping bag, you will be shown each item you have selected for purchase and the earliest delivery date available. You may choose to remove items, to continue shopping, or to checkout now.
As you begin the checkout process, you may be offered the option to select accessory products such as a extracts powder or monomers, with a free gift. If these are not offered for your item, the system will inform you that no accessories are available. Once you have reviewed your options for each item and selected any accessory items you would like to include, click continue to go to the delivery information page.
Enter the address information for each product, including recipient's first name, last name, delivery location type, business name, address, phone number, and any special instructions you would like us to consider in processing and delivering your order. Please carefully review your information to make sure it is complete and correct before clicking continue. Review our Shop for important guidelines on providing delivery information.
Once you have provided your billing and contact information,Before your order is finalized, you will be shown your order details. Please verify once again that all information has been entered correctly before clicking "Submit My Order." If you need to modify any of the details that appear on this page, simply click the "Back" button on your browser to return to the page you wish to change.
Your order will get a reply in 4 to 24 hours once confirmed with order processing guide including all order details and other responsibility of a customer.
2.TelFax Orders:
If you are unable to connect to the Internet, have problems using our site, or are uncomfortable placing your order online, please don't hesitate to TelFax our orders department at 5064832. If you choose to place an order with us over the phone, you might want to select the items and quantity for purchase before calling. Simply make a note of the product serie code, which is located on the top left of the product details page, right under the product name. Having this information available when you call will help ensure we understand exactly what product you would like to purchase, and will decrease the amount of time you must be on the phone. Of course, if you would like advice on selecting an appropriate gift or have questions about our product lines, we are here to assist you.
3.International Orders:
 Five- or Seven-day delivery times for international shipments to major business centers around the world.
Available comprehensive electronic tracking and tracing.
Door-to-door, customs-cleared service.
International Shipping Terms & Conditions:
All International shipments will be charged postage costs calculated by weight and destination. Conditioned prices do not include customs fees, taxes and tariffs. Customers may be subject to customs fees and/or import duties and taxes, which are levied once a shipment reaches your country. You the customer are solely responsible for any additional customs clearance fees; we have no control over these charges and cannot predict what they may be. It is your responsibility to make sure that you are allowed to import nutritional supplements from oversea.
If the package(s) is returned to us because of an address error made by the customer, the customer refuses the package or the items ordered are not allowed into the country by customs, the customer will be responsible for the shipping cost billed to MDidea Exporting Division for the return of the package. If the package is stopped by customs because items ordered are not allowed in the country and the package is abandoned, there will be no credit to the customer for the order.
Customs policies vary widely from country to country; you should contact your local customs office or tax authority for information specific to your situation. Additionally, when ordering from mdidea.com, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods. Any fees charged to mdidea.com due to non compliance with your countries laws and regulations will be charged to you, the importer. If an item or items are returned to us due to non compliance issues with your country's' laws and regulations, a refund will be issued for the merchandise only, minus 20 percent of the value of your order as the re-stocking fee, and any other charges incurred such as quarantine fees, shipping fees or warehousing fees assessed by the customs in your country.
Current countries we ship to:
| Andorra | | Angora |
| Algeria | |
| Argentina | | Australia |
| Austria | | Bahamas |
| Belgium | | Benin |
| Bengal | | Bhutan |
| Bolivia | | Brazil |
| Bahrein islands | | British Virgin Islands |
| Brunei | | Bulgaria |
| Burma | | Burundi |
| Cameroon | | Canada |
| Channel Islands | | Chile |
| China | | Colombia |
| Congo | | Costa Rica |
| Cuba | | Czech |
| Denmark | | Djibouti |
| Dominican Republic | | Egypt |
| Ecuador | | Fiji |
| Finland | | France |
| Gambian | | Germany |
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| Greece | | Guam |
| Guatemala | | Guinea |
| Haiti | | Hungary |
| Iceland | | India |
| Ireland - Republic Of | | Indonesia |
| Iran | | Iraq |
| Israel | | Italy |
| Jordan | | Jugoslavia |
| Kenya | | Korea (South Korea) |
| Kuwait | | Laos |
| Lebanon | | Liechtenstein |
| Lithuania | | Luxembourg |
| Malaysia | | Monaco |
| Malta | | Maldives - Republic of |
| Mauritius | | Mexico |
| Morocco | | Namibia |
| Nepal | | Netherlands |
| Netherlands Antilles | | New Zealand |
| Niger | | Nigeria |
| Northern Ireland | | Norway | |
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| North Korea | | Oman |
| Panama | | Pakistan |
| Paraguay | | Peru |
| Philippines | | Poland |
| Portugal | | Qatar |
| Roumania | | Russia |
| Saipan | | Saudi Arabia |
| Senegal | |
| Syria | | Singapore |
| Slovenia | | Solomon Islands |
| Spain | | Sri Lanka |
| Sweden | | Switzerland |
| Tonga Islands | | Thailand |
| Trinidad and Tobago | | Turkey |
| Tunisia | | Pakistan |
| Uganda | |
| Uruguay | | U.S.A |
| United Arab Emirates | | United Kingdom |
| Vatican | | Venezuela |
| Vietnam | | Yemen |
| Zaire | | Zambia |
| Zimbabwe | |
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4.Pricing, Payment Options & Taxes:
Pricing:
All prices are quoted in currency for customer convenience,or in US$ if not mentioned, and include any applicable shipping, service, or handling fees. For more information on our shipping, service, and handling fees for special orders, please Contact directly.
For some items, you may be offered the option of upgrading from the shown arrangement to a "Deluxe" or "Premium" size. The total retail price for the upgraded arrangement will be shown next to the selected option.
The seasonal or local price for an item will garauntee you some discount if bulk order.
Payment Options:
Transfer and remittance route online instruction and payment confirm procedure:
Inward Route and Transfer Balance.
Credit cards: Visa, Master Card No acceptable now.
Guide Noticed From Customer Order Process Simply Email.
Taxes:
Quotation no cover any import tax,customer responsible for self clear any fees lay on item when it arrive your area and tax depend on different local agency.
5.Order Confirmations:
After you have submitted your order, you will be shown a copy of your receipt. We will also send you an order confirmation email within an hour of your submission. Please review this email to ensure your details are correct. The order confirmation email will look like this:
Thank you for your order, here is your receipt
ORDER #: 1999999999.999
BILL TO:
Your Name
Street Address
City State Zip
United States
you@youremailaddress.com
(999) 999 9999
SHIP TO:
Your Recipient
Street Address
City State Zip
Delivery Date: February 14, 2005
Product: Detail in Description as Agreed
---------------------------------------------
Subtotal: $39.99
Discount: -$
Shipping: $10.99
Tax: $0
---------------------------------------------
Total: $50.98
6.Order Status Check:
Need to locate a easy purchase?To Place an order from us is as easy as shopping in a mall. For the details of Order Status Check,Pls click to check it at our Order Status Check page!
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Mdidea.com as the solely www publisher of literature and products description under brand of MDidea Extracts Professional from MDidea Exporting Division, respects the privacy of each and every customer and visitor of our site as a basic rule. Feedback information from customer we keep and respected as business and personnel privacy only, for use in processing order and shipment or business negotiation relationship, never release to any third party without customer permission.Response quickly only for responsible customers!
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