Ordering Support:Inquiry Guide?
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Ordering Support:Inquiry Guide?
Do not know how to inquiry,what product are in need of?how to ask for a quote,etc?Guideline of Inquiry Tips will help you! - Inquiry Guide:1.How to order?
- Inquiry Guide:2.How to identify a product is what in need of?
- Inquiry Guide:3.How to obtain a written quote?
- Inquiry Guide:4.How to send an inquiry via online form?
- Inquiry Guide:5.How to send an inquiry via E-Mail?
- Inquiry Guide:6.How to send an inquiry via Call/Fax?
- Inquiry Guide:7.Timely online live help support.
Inquiry Guide:1.How to order?
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Before send your inquiry or place your order,you need make yourself sure the product you are in need of,and the quantity you are in need of.
Once you've found what you're looking for,You may place your orders after inquiry.Order Inquiry are accepted through:
Inquiry/Order via Online Submit.
Inquiry/Order via E-Mail.
Inquiry/Order via Fax/Tel.
If you are not exactly sure about the questions of related products you care,you may also ask questions via Ticket Support with your correct contacts,we provide ticket support at working time!
Inquiry Guide:2.How to identify a product is what in need of?
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Most of our clients are smart and know the product name they are in need of,and also sure the exact quantity or estimated quantity in need of recently or in the future.
But sometimes we heard some friends are not sure what they are in need of,or have some confusion to identify an exact product name they are in need of.
If you have problems to locate the exact product you are looking for at our site,you may use Online Search page and simply locate it via search its common herb names or the name you know,the search page linked at the bottom left corner with an image icon of Search Earth which looks the same as this picture icon:
.
The Online Search Surface page looks like left picture image,it is a site search powdered by Google,you can use it to search and identify herb extract and related products we supply by "keywords",it support simple photo search too.
If still problems to identify what you are in need of after search,you may send email(with the description of what you are looking) to ask wether it available or not:
derrida@vip.163.com or sales@mdidea.net
.
Inquiry Guide:3.How to obtain a written quote?
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We are happy to send a quote upon detailed inquiry.Prices noted in the offer are non-binding and may be subject to currency fluctuations.Quotes are normally valid for 30~60 days.
We do always give a detailed quotation of the latest update supplying price of different products in its different grade,unit prices are quoted in major currencies which convenient for client's purchase.
To get a written quote,you may firstly send us an inquiry via below ways:4~6!We will treat it seriously and give you a positive reply once receive your inquiry details which verified.
Inquiry Guide:4.How to send an inquiry via online form?
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Below is the Guide and Tips about inquiry via online submit form:
For the simplest way,once you find the exact product you are looking for,submit an inquiry at the related Product Showing page via its submit form(every products has a Product Showing Page indicate its details).The Online Submit Form is installed at an area looks like photo image above,you may fill it and submit once finished:
Submit Tips:for an inquiry submit via online form,you'd better make sure:
(1).the Product Name and Grade or Specification which you are interested;
(2).Quantity you are in need of(in kgs or lbs);
(3).your contact information and delivery address.
Inquiry Guide:5.How to send an inquiry via E-Mail?
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Below is the guide and tips about inquiry via email:
Direct Email Inquiry:once you make sure of the name for product you are interested,send a email to our business department for detailed replies of the question you care,or for specific order process:
derrida@vip.163.com or sales@mdidea.net .
Submit Tips:for an inquiry submit via email,you'd better make sure:
(1).the Product Name and Grade or Specification which you are interested;
(2).Quantity you are in need of(in kgs or lbs);
(3).your contact information and delivery address.
Inquiry Guide:6.How to send an inquiry via Call/Fax?
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Call Us to Discuss if you need a talk by voice for detailed orders:
Call inquiry: Call Us Call Us
You have problems using our site at sometime,or feel uncomfortable placing order online,then you may send a Fax with the questions you cared.
Below is the guide of inquiry with Fax:
1) Download the
Order Form file in Doc,or 
Order Form file in PDF,Or Use your own Fax inquiry letter.
2) Fill this inquiry form in details. Or detailed the inquiry in your own Fax letter form.
3) Send the inquiry fax to our Fax No:
+86-951-5064832.(Read:Eight Six-Nine Five One-Five Zero Six Four Eight Three Two).
Submit Tips:for an inquiry submit via Fax,you'd better make sure:
(1).the Product Name which you are interested;
(2).Quantity you are in need of(in kgs or lbs);
(3).your contact information and delivery address;
(4).any other question in details you care;
(5).the reply way you prefer us to contact you(by Fax or Email or Phone Call).
Inquiry Guide:7.Timely online live help support.
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Online Live Help Support provide timely communications!
Live Support(LiveChat Support of Departments available at woriking time,8 hours x 5 days weekly!)
Market-Department:
AfterSale-Department:
Billing-Department: AlibabaTM Support(support live chat via AliTM
)
Information:
♥The electronic data information published at our official website www.mdidea.com and www.mdidea.net,help our clients more clear about common support tips,frequently asked questions,order procedure tips and additional explanation related.
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