Other Questions!

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 Here are some other questions unclassified,such like What is DGM?,Is there any liquid or saps available?,Does root or leaves of herbs available?ewtc.maybe other questions you cared got answered here!

• 1.How about Privacy?
• 2.What is the International shipping policies?
• 3.Where can i get a quick list of products?
• 4.Is there any liquid or saps available?
• 5.What is DGM?What is DGM fee?
• 6.What about the difference between actual color of the goods and the photo showing at the website?
• 7.What about commercial quantity availability?
• 8.What about the unit of quote?
• 9.What is the HS code(custom tariff number) of these product?
• 10.What about grade level of the extracts available?
• 11.Does root or leaves of herbs available?
• 12.What about the price and quality conditions?
• 13.What about website exploring safety matter?
• 14.Web Server and Data Security?
• 15.What about the common available Packaging Size?

 Q1.How about Privacy?

  Re:We handle every order with absolute confidentiality and discretion, and we will never share, rent, or sell your information to anyone or any third party,so you can be assured of your complete and total privacy,your Information submit protected by our Privacy Policy.

 Safety test result is very good for visitors,such like SiteSafe Reviews:Safe;Google Safebrowsing:Safe;WoT (Web of Trust):Good.

 Q2.What is the International shipping policies?

  Our products are shipped by standard air freight in standard and secure drum or box.The drum is approximately 50*42 and weighs about 2.5kgs around in net. Inside the drum or box,the powder are sealed with its strong packing double or tripled. All shipments are fully insured for those invoice value worthy to insure. We never displayed on any items mailed or freighted from us. Your privacy is of utmost important to us.

 International shipments are sent to your closest International airport,seaport or directly to your office or store. And you need give us a detailed infomation your delivery address and bring yourself convenience.For more details related,please check at 9.International Orders Shipping Terms and Conditions.

 Q3.Where can i get a quick list of products?

  We provide convenience for clients for better view and better logic list of our products as according to different common accepted logic,for a brief product class list guide,you may either click and view from the Spectrum center or click check the list view at Catalogue page,or just click and view by page categories list menu at leftside.

 Q4.Is there any liquid or saps available?

  The most convenient form for our products being shipped to anywhere is solid state,which means most of our products are powder state which can be packed very conveniently from retail bags to drums,and easy for holding and ship in the containers and vessels which carried by airline or ship.Other forms such like liquid,sap and oil state products are normally not available for logistics.

 Q5.What is DGM?What is DGM fee?

  DGM is the abbreviation of the DGM global network,the DGM agency specializes in Classification,Marking and Labeling,Hazardous Materials Packing/Drumming and Re-Drumming,Issuance of the Shipper's Declaration for Dangerous Goods,Comprehensive Insurance cover which assumes all relevant and legal liability.

  The DGM China Branch(DGM-CHINA) perform dangerous goods in air transportation analysis responsibility and issue safety license for our powdered products for air shipment,although these products are not classified under category of dangerous goods,majorly for its physical states as powder,almost all our products are under air shipment regulations for risks management.The present policy of DGM license is One License Copy application for one product under One Exact Name,valid period starts from the license issue date till the end of the same year,Application charge $75.00/copy or €60.00/copy yearly,and DGM airport agency charge about $12.00/bill or €10/bill "license-copy-exchange-fee" for whatever quantity at airport after the official original copy issued for products bear the same name.

 The agency DGM-CHINA has an official website:http://www.dgmchina.com.cn/en/.

 To bring our client friends more conveniences,we do applied a general DGM license for our products under name of "herb extract" or similar name at the beginning of every license year,and this bring document convenience fitble for most of package orders and reduce dgm fee cost,related goods will got flied under a general invoice name "Herb Extract".

  For those cases Specific Shiping Name requested Strongly by client for import convenience,and they would like to bear those extra application fees,we do provide cooperation convenience to arrange apply a related license of specific products accordingly as to client's will,the new application may need 3 to 5 working days.

 Q6.What about the difference between actual color of the goods and the photo showing at the website?

  The photo picture of related products takenfrom the batch products our factory ever manufactured,the color our clients saw from website photo may have some slight differences from the actual color of goods,the reason may comes from various factors such like: some time slight overexposure phototaken,surrounding light factors,surrounding shade factors,camera resolution,photo editing effects such like gentleness,color mode of the computer or other client side viewer.


 The photo picture can represent an image or figure of the product at that time when the photo got takened,as the actual color of the products may related with various factors:such like some little change during normal storage after several months or just the moment the extract processed out,slight processing conditions difference between different batches,raw herb material etc,so there maybe some minor differences of the products colors in different batches or different storage period.

 Q7.What about commercial quantity availability?

  Most of the products are available in stock for commercial quantity in drums to tons in our factory,some of the products in smaller commercial qty need arrange freshly process against specific order for client's convenience,and normally there is a MOQ for such cases,several products are out of production for material limitation or market demand demarcation,normally these information indicated in its details at product page accordingly.

 Q8.What about the unit of quote?

  For the quote in Weight unit,we provide for and exchange accordingly:
 1 kilogram =1000 g.=2.205 pounds

 1 m.t.(metric ton) =1000 kg(kilograms)=0.984 l.t.(long ton) =1.1023 Sh.t.(Short ton)
 There is some useful online Self Help Tools and Health Tools available for convenience:Weight Unit Converter,Currency Conversion,Capacity and Volume Conversion,Length Conversion,Online Calculator,BMI(Body Mass Index) Calculator etc.

 Q9.What is the HS code(custom tariff number) of these product?

  Most of our product are classified under category of herb extract and saps or paste,or natural saponins,the current HS code we use for port apply is 13021990,or 29389090.

 Q10.What about grade level of the extracts available?

  Our extract powder can satisfy different client request level from feed grade,cosmetic grade and analytical grade,and for special request,we do process with strict criteria bsed on our techniques and equipment to help our client settle it.

 Q11.Does root or leaves of herbs available?

  Our product are all plant extract and its derivatived products,we feel sorry do Not manufacture and do Not supply any type of raw root or leaves or seeds or flowers or kernels of herbs or vegetables.

 Q12.What about the price and quality conditions?

  We do try best to supply market demand with competitive price,the premise is Quality garaunteed,and you get what you pay for. "What You Buy is What You Own!".And we Do Not Manufacture or Supply those garbage material you may ever purchased from small factory.

 Q13.What about website exploring safety matter?

  Our site mdidea.com got tested and proved safe for our visitors and no virus or dangerous scripts find!

 Our sites got checked by our webmasters and garaunteed by other third party safe browsing testing agencies,thus we are sure its safe for our vistors,normally our web and pages do not contain any harmful scripts,does not open pop up windows,and no permit other scripts which may do any bad to our clients.


 For exceptions,we thinks some scripts such as Jquery and plugins etc are safe things for web applications according to the latest web standards.Other cases if any harmful scripts you met when visit our web,you may complaint to us and we will make it checked by site safety professionals asap.And we are herb site and provide useful content herbs related and products which good to all people including those high skilled hackers and grey hat brothers.

  Our site mdidea.com got tested by checksitesafe.com result good to excellent!SiteSafe Reviews:Safe;Google Safebrowsing:Safe;WoT (Web of Trust):Good;(Wot Result as:Trustworthiness:Excellent;Vendor reliability:Good;Privacy:Good;G-Rated/Child Safety:Good).WebBoar Website Analysis resulted seo score,which growing day by day.Norton Safe Web found no issues with this site,There is No Adsense/Analytics/Chitika/Amazon code has been installed on the mdidea.com domain.

 Q14.Web Server and Data Security?

  Our main site mdidea.com are hosted with a trustworthy global top level Apache Server provider,which give a 99.9% Network Uptime Guarantee based on annual statistics,the world class technology of this Apache Server with Linux Operating System used such like Dual Quad Processor Performance Servers,UPS Power Backup,Diesel Generator Backup Power,24/7 Network Monitoring,Multiple 10 Gigabit Ethernet Connections,etc.Site data and client submit data are stored at top level safety guaranteed data center,which located neighbour to Empire State Bldg of New York,USA,it is very safe.

  Why sometimes can not visit mdidea.com?The most common reasons folks and friends in this big global village can not visit site mdidea.com,we are noticed by host company that reasons are following:connection failed for server over load,DNS problems,vacation period,or hardware of the host supplier happened some minor problems and in fixing,and other common connection reasons.

 When this cases happened,we suggest our visitors explore our products via mirror site at mdidea.net,which hosted on an Green Power Linux Server and responses nearly same fast as the mdidea.com,also support Gzip.It supported by 100% Eco-Friendly Wind-Energy.

 Q15.What about the common available Packaging Size?

  Our products packing for retails and commercial quantity are properly arranged for long distance shipment and resisitable for variable surrounding conditions during shipment,they are always arranged very strong and resistable for client interest care and guarantee fine delivery conditions!

 For more details of packing conditions and materials we used,it available at Packing Conditions!.

Information:

♥The electronic data information published at our official website www.mdidea.com and www.mdidea.net,help our clients more clear about common support tips,frequently asked questions,order procedure tips and additional explanation related.
♣ last edit date:Mar 26th 2013 at 9:30